{"id":5933,"date":"2024-08-02T12:34:33","date_gmt":"2024-08-02T10:34:33","guid":{"rendered":"https:\/\/travessamallorca.com\/faqs\/"},"modified":"2025-10-10T14:04:13","modified_gmt":"2025-10-10T12:04:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/travessamallorca.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div id=\"ultimate-heading-44576a073871275ed\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-44576a073871275ed uvc-2075 set-korataki\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-44576a073871275ed h1'  data-responsive-json-new='{\"font-size\":\"desktop:40px;mobile_landscape:26px;mobile:26px;\",\"line-height\":\"desktop:50px;mobile_landscape:33px;mobile:33px;\"}' ><h1 style=\"font-style:italic;font-weight:bold;color:#27584F;margin-top:50px;margin-bottom:50px;\">FAQs<\/h1><\/div><\/div>[\/vc_column][\/vc_row][vc_row el_class=&#8221;max-width-1250&#8243;][vc_column][vc_tta_accordion title_tag=&#8221;p&#8221; section_title_tag=&#8221;h2&#8243; shape=&#8221;square&#8221; color=&#8221;white&#8221; c_position=&#8221;right&#8221; active_section=&#8221;100&#8243; collapsible_all=&#8221;true&#8221; el_class=&#8221;faqs-primary&#8221;][vc_tta_section title=&#8221;How is the race timed in the RELAY modality (by teams)?&#8221; tab_id=&#8221;1723033615966-8e010c43-feca&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span class=\"citation-203 citation-end-203\">Each participant will receive a white chip (or bib tag on the race bib)<\/span>.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span class=\"citation-202\">Each team will receive a <\/span><b><span class=\"citation-202\">Velcro strap with an integrated timing system<\/span><\/b><span class=\"citation-202 citation-end-202\"> that will be passed on during each relay<\/span>.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><i><span class=\"citation-201\">EXAMPLE<\/span><\/i><span class=\"citation-201 citation-end-201\">: Runner B arrives at the aid station in Cala Morell, passes over the timing mat with their chip and the Velcro strap (individual and team)<\/span>. <span class=\"citation-200 citation-end-200\">They give the team Velcro strap to Runner C, and the latter passes over the timing mat again with their chip and the Velcro (individual and team)<\/span>.<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I change the distance of my registration? Is there a cost?&#8221; tab_id=&#8221;1723033615978-08d7731f-4d7c&#8221;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-199\">Distance changes will be permitted for all races until <\/span><b><span class=\"citation-199\">April 1, 2026<\/span><\/b>. <span class=\"citation-198\">The <\/span><b><span class=\"citation-198\">management cost will be \u20ac10<\/span><\/b>.<\/p>\n<ul>\n<li><span class=\"citation-197\">If the participant wishes to take part in a <\/span><b><span class=\"citation-197\">longer distance<\/span><\/b><span class=\"citation-197 citation-end-197\">, in addition to the cost of the distance change management fees, they will have to pay the price difference of the distance<\/span>.<\/li>\n<li><span class=\"citation-196\">If the participant wishes to take part in a <\/span><b><span class=\"citation-196\">shorter distance<\/span><\/b><span class=\"citation-196\">, they will have to pay the cost of the management fees, and the difference in amounts will only be refunded for requests received before <\/span><b><span class=\"citation-196\">April 1, 2026<\/span><\/b>.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;If I get injured or cannot attend, can I cancel my registration?&#8221; tab_id=&#8221;1723033648242-c3f1f3e8-99e4&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"font-weight: 400;\"><span class=\"citation-195\">Cancellations will only be accepted for registered participants who communicate it before <\/span><b><span class=\"citation-195\">April 1, 2026<\/span><\/b><span class=\"citation-195\"> to the email <\/span><i><span class=\"citation-195\">info@elitechip.net<\/span><\/i>. <span class=\"citation-194\">The refund will be <\/span><b><span class=\"citation-194\">75% of the amount paid<\/span><\/b><span class=\"citation-194 citation-end-194\"> for the registration<\/span>. <span class=\"citation-193 citation-end-193\">After this date, there will be no more economic refunds<\/span>. <span class=\"citation-192\">In the event that the race has to be suspended, cancelled, or cannot be held due to external factors inherent to the organization, such as <\/span><b><span class=\"citation-192\">orange or red alert for meteorological reasons, health reasons, pandemics, denial of authorizations, or emergency services being unable to cover the race due to other serious emergencies<\/span><\/b><span class=\"citation-192 citation-end-192\"> (like a fire, a collapse) <\/span><span class=\"citation-191\">, or the route of the <\/span><i><span class=\"citation-191\">GR-221<\/span><\/i><span class=\"citation-191\"> cannot be used due to a <\/span><b><span class=\"citation-191\">forest fire<\/span><\/b><span class=\"citation-191\"> (i.e., impassable due to fallen trees, floods or meteorological reasons) or any other incident for which the organization is not directly responsible, the organization reserves the right to modify routes, cancel sections, or simply <\/span><b><span class=\"citation-191\">cancel the race, without the right to any compensation or refund of the registration fees<\/span><\/b><span class=\"citation-191 citation-end-191\"> by the organization to the registered participants<\/span>. <span class=\"citation-190 citation-end-190\">However, the organization will try to offer the best alternatives in extreme and highly improbable cases like those exposed<\/span>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where and when can I catch the bus that takes me to the start of my distance?&#8221; tab_id=&#8221;1760097092640-a8c33832-95bf&#8221;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-189\">Check the section for your chosen distance and you will be able to see all the <\/span><b><span class=\"citation-189\">schedules and locations<\/span><\/b>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;From where can I follow a runner during the race?&#8221; tab_id=&#8221;1760097188295-b99539f3-ff85&#8243;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-188\">The race can be followed from our <\/span><b><span class=\"citation-188\">Elitechip APP<\/span><\/b><span class=\"citation-188\"> and the <\/span><b><span class=\"citation-188\">official event website<\/span><\/b>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is external assistance allowed at the aid station points?&#8221; tab_id=&#8221;1723033841612-a1e26fd0-718a&#8221;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-187\">In the <\/span><b><span class=\"citation-187\">TMST-120<\/span><\/b><span class=\"citation-187\"> and <\/span><b><span class=\"citation-187\">MTMST-70<\/span><\/b><span class=\"citation-187\"> distances, athletes may receive <\/span><b><span class=\"citation-187\">external assistance<\/span><\/b><span class=\"citation-187 citation-end-187\"> from one person at all official aid stations<\/span>. <span class=\"citation-186\">This person must be identified with the <\/span><b><span class=\"citation-186\">\u201cSUPPORTER\u201d race bib<\/span><\/b><span class=\"citation-186 citation-end-186\"> that will be provided with the runner&#8217;s race bib<\/span>.<\/p>\n<p><span class=\"citation-185\">For the <\/span><b><span class=\"citation-185\">MTMMaraton Traves\u00eda Mallorca<\/span><\/b><span class=\"citation-185\"> and the <\/span><b><span class=\"citation-185\">MMTM Medio Marat\u00f3n Traves\u00eda Mallorca<\/span><\/b><span class=\"citation-185\">, <\/span><b><span class=\"citation-185\">no type of external assistance is permitted<\/span><\/b>.<\/p>\n<p><span class=\"citation-184\">It is also not permitted in any of the races to run accompanied by people outside the competition as <\/span><i><span class=\"citation-184\">pacers<\/span><\/i><span class=\"citation-184 citation-end-184\">, either on foot or by bicycle<\/span>.<\/p>\n<p><span class=\"citation-183\">The <\/span><b><span class=\"citation-183\">only exception is receiving help in case of an emergency medical condition<\/span><\/b>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How does the drop bag system work in the 120km and 70km distances?&#8221; tab_id=&#8221;1723033693497-02f9c115-ae52&#8243;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-182\">Runners of the <\/span><i><span class=\"citation-182\">Traves\u00eda Mallorca Serra de Tramontana 120<\/span><\/i><span class=\"citation-182\"> may <\/span><b><span class=\"citation-182\">drop off the \u201cdrop bag\u201d at the start<\/span><\/b><span class=\"citation-182\"> that they will find at the <\/span><b><span class=\"citation-182\">S\u00f3ller aid station (approx. km 47)<\/span><\/b><span class=\"citation-182\"> and finally at the <\/span><b><span class=\"citation-182\">Esporles aid station (approx. km 86)<\/span><\/b>. <span class=\"citation-181 citation-end-181\">Afterwards, they will be returned to the finish line<\/span>.<\/p>\n<p><span class=\"citation-180\">Runners of the <\/span><i><span class=\"citation-180\">Media Traves\u00eda Mallorca Serra de Tramontana 70<\/span><\/i><span class=\"citation-180\"> may <\/span><b><span class=\"citation-180\">drop off the \u201cdrop bag\u201d at the start<\/span><\/b><span class=\"citation-180\"> that they will find at the <\/span><b><span class=\"citation-180\">Esporles aid station (approx. km 36)<\/span><\/b>. <span class=\"citation-179 citation-end-179\">Afterwards, they will be returned to the finish line<\/span>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the federative insurance that covers me during the race?&#8221; tab_id=&#8221;1723033694721-027da8b7-e5e8&#8243;][vc_column_text css=&#8221;&#8221;]<span style=\"font-weight: 400;\"><span class=\"citation-178\">If the participant is <\/span><b><span class=\"citation-178\">not federated by the <\/span><i><span class=\"citation-178\">FEDERACIO DE MONTA\u00d1A Y ESCALADA<\/span><\/i><\/b><span class=\"citation-178\">, they must purchase a mandatory <\/span><b><span class=\"citation-178\">one-day medical insurance for 8 euros<\/span><\/b><span class=\"citation-178 citation-end-178\"> for all races<\/span>. <b><span class=\"citation-177\">FEDERATION OF ATHLETICS FEDERATIVE LICENSES ARE NOT VALID<\/span><\/b><span class=\"citation-177\"> according to article 5.3 of decree 33\/2004 which regulates the <\/span><i><span class=\"citation-177\">sports federations of the Balearic Islands<\/span><\/i>.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can another person collect my race bib?&#8221; tab_id=&#8221;1723033695711-396649b3-c339&#8243;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-176\">In case you cannot collect the race bib within the established hours, and always under <\/span><b><span class=\"citation-176\">justified causes<\/span><\/b><span class=\"citation-176\">, there are <\/span><b><span class=\"citation-176\">two ways<\/span><\/b><span class=\"citation-176 citation-end-176\"> to do so<\/span>:<\/p>\n<ol>\n<li><b><span class=\"citation-175\">Send an accredited person to represent you<\/span><\/b>. This person must provide:<\/li>\n<\/ol>\n<div class=\"source-inline-chip-container ng-star-inserted\"><\/div>\n<p><span class=\"citation-174\">\u2022 A <\/span><b><span class=\"citation-174\">request via email<\/span><\/b><span class=\"citation-174\"> to <\/span><i><span class=\"citation-174\">web@elitechip.net<\/span><\/i><span class=\"citation-174 citation-end-174\"> asking for collection by an authorized person<\/span>. (The maximum deadline to request this option will end on <b>April 1, 2025 at 23:59 h<\/b>) .<\/p>\n<p><b><span class=\"citation-172\">\u2022 Digital photocopy of the original ID\/DNI<\/span><\/b><span class=\"citation-172 citation-end-172\"> of the runner who owns the race bib<\/span>.<\/p>\n<p><b><span class=\"citation-171\">\u2022 Proof of registration<\/span><\/b><span class=\"citation-171\"> which can only be downloaded by the participant who owns the race bib through the <\/span><i><span class=\"citation-171\">Elitechip APP<\/span><\/i>.<\/p>\n<p><span class=\"citation-170\">\u2022 In the case of collecting race bibs for runners <\/span><b><span class=\"citation-170\">federated by the <\/span><i><span class=\"citation-170\">FEDERACI\u00d3N DE MONTA\u00d1A Y ESCALADA FEDME<\/span><\/i><\/b><span class=\"citation-170\">, a <\/span><b><span class=\"citation-170\">photocopy or a photo of the license<\/span><\/b><span class=\"citation-170 citation-end-170\"> must be presented<\/span>. <span class=\"citation-169\">In case the corresponding accrediting license is not presented, the <\/span><b><span class=\"citation-169\">competition insurance must be paid<\/span><\/b><span class=\"citation-169 citation-end-169\"> (\u20ac8 for 120KM, 70KM, 45KM or 22KM)<\/span>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;REGULATIONS&#8221; tab_id=&#8221;1726616127825-ee2ad45c-6330&#8243;][vc_column_text css=&#8221;&#8221;]<span class=\"citation-168 citation-end-168\">You can view the regulations from here<\/span>:[\/vc_column_text]<div class=\" ubtn-ctn-left set-korataki\"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-custom set-korataki\" href=\"\/reglamento\/\" title=\"Reglamento\" ><button type=\"button\" id=\"ubtn-7062\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-custom ubtn-no-hover-bg  none  ubtn-left   tooltip-6a07387127737\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#27584F\" data-hover-bg=\"#27584FC4\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-7062'  data-responsive-json-new='{\"font-size\":\"desktop:14px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Barlow Condensed&#039;;font-style:italic;font-weight:normal;width:223px;min-height:48px;padding:px px;border-radius:29px;border-width:0px;border-color:;border-style:solid;background: #27584F;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#27584FC4\"><\/span><span class=\"ubtn-data ubtn-text \" >REGULATIONS<\/span><\/button><\/a><\/div>[\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row el_class=&#8221;max-width-1250&#8243;][vc_column][vc_tta_accordion title_tag=&#8221;p&#8221; section_title_tag=&#8221;h2&#8243; shape=&#8221;square&#8221; color=&#8221;white&#8221; c_position=&#8221;right&#8221; active_section=&#8221;100&#8243; collapsible_all=&#8221;true&#8221; el_class=&#8221;faqs-primary&#8221;][vc_tta_section title=&#8221;How is the race timed in the RELAY modality (by teams)?&#8221; tab_id=&#8221;1723033615966-8e010c43-feca&#8221;][vc_column_text css=&#8221;&#8221;] Each participant will receive a white chip (or bib tag on the race bib). Each team will receive a Velcro strap with an integrated timing system that will be passed on during&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5933","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/pages\/5933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/comments?post=5933"}],"version-history":[{"count":7,"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/pages\/5933\/revisions"}],"predecessor-version":[{"id":5943,"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/pages\/5933\/revisions\/5943"}],"wp:attachment":[{"href":"https:\/\/travessamallorca.com\/en\/wp-json\/wp\/v2\/media?parent=5933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}